Receptionist Duties:

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• Answering phones and scheduling appointments

• Responding to salon emails

• Managing color and retail inventory, and ordering based on budget

• Ordering cleaning supplies, maintenance supplies, and snacks/drinks

• Keeping track of time-off requests and optimizing scheduling

• Ensuring the salon remains tidy and presentable by assisting with light cleaning duties, including dusting shelves, organizing retail, laundry, sweeping, vacuuming, and maintaining bathrooms

• Managing client complaints and concerns at the first level

• Balancing the cash drawer

• Rotating retail and makeup specials signs

• Taking pictures for social media content (training provided)

• Serving as an executive assistant to Brittany

• Running monthly staff meetings​

Expectations:

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• Always comes in smiling and looking great! (You are the first person representing our business!)

• Uses clients' first names to create a personal experience

• Always on time

• Keeps phone in the back room for break time

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Experience

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• Previous experience in a salon setting or having attended hair school (and chose not to pursue a stylist career) is a plus

• Administrative experience is highly desirable

• Strong communication skills and the ability to be the face of the business

• Seeking someone who wants to grow with the company in an administrative/management role rather than transitioning to a stylist position